About Us

At TRUST Consulting Group, it is not about all the great things we talk about doing for our partners, it is the results you see from what we do that sets up apart. with hundreds of client testimonials for our service, the quality of our work and the support your team receives.

Austin-based TRUST Consulting Group, founded in 2003 by CEO Alicia Pounds started with a small number of clients providing customized WOTC (Work Opportunity Tax Credit) solutions. Today, we are one of the nation’s leading WOTC provider in more than 4,500 restaurant locations, with more than 450 clients in 40 states, spanning many different industries.

Uncompromising Service

Our focus has never changed: Uncompromising Service, efficiencies in tax credit management and automations of data collection within the new hire experience.
 
We want your day, and your hiring team’s day, spent on what matters most to your bottom line – your customers. TRUST lets you shift the administrative pieces of onBoarding, Work Opportunity Tax Credit management, employee communications and more to us.
 
Starting with the understanding that each client is different, TRUST creates a positive onBoarding experience for your new hire with the very first task you assign – orientation paperwork. When completed, we want them to feel a sense of accomplishment. A feeling their new employer set them up to be successful is key in building a lasting employee/employer relationship.
 
As instrumental is that we know your hiring team and your new hires’ experience with TRUST is key to our relationship with you, the business owner. Your team must see the value-add of what we do, with a communication our services make their jobs easier.
 
TRUST electronic onBoarding includes an electronic I9, W4 and your handbook, along with data collection for the Work Opportunity Tax Credit program.
 
At our core, since 2003, TRUST is a WOTC management company, identifying close to $100 million in tax credits for our clients since we began. It is what we provide for you, as the business owner. Through WOTC management, TRUST also has developed retention programs because if we can help you keep your WOTC qualified employees, your WOTC numbers are going to be higher.