Volume II

January 2, 2018

CEO Message:

“I spoke with hundreds of restaurant owners and operators in 2018 and what I heard, time and time again, our focus in 2019 should be improving efficiencies, making your bottom line better. Operating leaner while helping your team focus on your customer – it is your bottom line. In the fast-paced environment of the restaurant industry, there isn’t time for anything else – your hiring managers need to be with your new hires and your customers, not stuck behind a computer doing data entry. My team is ready to make that a reality for you!”

Alicia, Founder & CEO

January 2019 TRUST Consulting Group Newsletter

Our New Years resolution for 2019 – making your organization more efficient. 

But what exactly does that mean?

At Trust Consulting, it’s all about adding money back to your company’s bottom line through streamlining your new hire process – making it easier, freeing up teams’ time (from you hiring managers to your administrative support to your management team), and positioning your company to stay on the cutting edge of technology developments.

Our onBoarding solution targets five areas of efficiencies for your business, all of which save you time, reduce expenses and create more profits: Hiring Managers; Administrative Staff; Strategic Efficiencies; Process Efficiencies; Efficiencies with Social Media.

ROI & onBoarding

Adding significantly to your company’s bottom line is not an option for a business that partners with restaurants. That is the foundation of our pledge of uncompromising service at TRUST Consulting Group, with our 15 years of experience in the industry, working with close to 3,000 restaurants. Our inclusive, one-stop-shop approach to managing the new hire process is efficient and cost competitive.

  • We don’t wait for potential new hires to come to you – we go out and find them for you.
  • Our onBoarding process starts adding money back to your restaurant’s bottom line after the first new hire of each month.
  • We have a post-employment process that includes 30-day reviews that help your operations team proactively identify turnover issues. Is there an opportunity for training managers at one of your locations? Is a competitor paying more than you are, taking employees’ from your staff at another? TRUST is committed to helping you answer those questions.

Learn more by visiting:
http://trustconsultinggroup.com/why-electronic-onboarding-roi/

Retention & onBoarding

Staffing – it is the No. 1 challenge for restaurant owners/management teams – without a doubt. The best way to circumvent the challenges with staffing is to figure out ways to keep your employees.

At TRUST – we can help you with that.

  • We make it easy for new hires to learn about your organization through our easy-to-use onBoarding process, making them feel part of your team from Day One.
  • We make sure your new hires leave their “First Day” of employment with a solid first impression.
  • Our website is designed for your new hire – we want them to feel successful when they are done, and that allows your new employee to have confidence with their first interaction with your company.

Because honestly, who likes paperwork? Not your new employee. Not your hiring managers. Not your administrative staff. Not You. 

TRUST Consulting Group solves those issues.

Learn more by visiting:
http://trustconsultinggroup.com/why-electronic- onboarding-retention/

Employee INSIGHTS

“We are constantly improving our onBoarding systems, creating solutions to problems that have not yet occurred. We proactively improve your business so you managers can focus on running your business.”
-Marc, COO

“Go paperless. have access to all your employee’s documents from anywhere with an Internet connection”
-Josh, Operations Manager

“With the recent updates, TCG is making managers more efficient by cutting the time they spend on-boarding new hires and more time on the floor with customers.”
-Lauro, Partner Advocate

“All of our services are located in one place. There is no need to go to multiple places or websites for services.”
-Angela, Partner Advocate

Efficiency for YOU and YOUR team

For Hiring Managers:  It’s about reducing keystrokes, eliminating duplication and keeping your managers interacting with your employees and your team. We integrate when we can – auto-populating as much as the new process as possible. For example – our goal is for your new hire’s name to be entered one time, eliminating the potential for misspelling and saving time. 

Most onBoarding systems require you to enter the name several times throughout the process.

At TRUST, we understand that efficiency is not only about saving keystrokes, but also is about reducing the possibility for mistakes.

For Administrative Staff: It’s about no more phone calls or emails to the hiring manager because a signature is missing on an I9. It’s about making sure the routing number is entered correctly on a direct deposit form. It’s about making it so your back office staff doesn’t have to reach out to your busy managers and new hires unnecessarily. They should focus more on the tasks at hand – like running payroll, accounts receivable, accounts payable, and the list goes on.

Your Strategic Process: Your management team should be focused on how to make your processes more efficient – they know what is best for the restaurants – they are in them everyday. Instead of focusing on why a hiring manager didn’t verify an I9, they instead can dig into why are food costs higher and daily sales lower for the second month in a row. We know your management team needs to have the time to be strategic in their day, proactively identifying problems before they become issues.

Process Improvements: Any time we can shave off ten minutes of data entry from the time it takes your team to enter info into your payroll provider, corporate management support, etc., we are going to do it. That is a win for both of us and that is what we are always are looking to do with our integrations and plug-ins. We want to save time, and get your team on the floor running your restaurants.

Using Social Media: It’s the new word of mouth. It’s how people find out about your restaurant – from reviews of service and food quality to if you are hiring to if it is a fun place to work. Efficiently using social media makes you stand out, makes you more competitive and puts you in front of potential customers and employees, creating a more direct line of communication. We can help you build your online presence.

Training Spotlight!

How to Obtain the Lockout Code

For Client Masters: Select “Get Lockout Code” under Administrative Services

For onBoarding Managers: Look up Employee’s I-9 under onBoarding Services and look at the bottom of the “Form Details” section

What Is In The Works!

We have recently started to ask “Where did you hear about us?” during the Onboarding process. Soon you will be able to run a report (Employee Sources Report) to view your employee’s answers and get a better idea how your employees are finding your job openings. We believe this information will provide you with a better opportunity to target potential employee.

What You May Have Missed?

  • Follow us on Facebook to see what were up to!
  • Check out up-to-date ‘The Restaurant Warrior’ for up to date news in the fast food service industry.
  • Want to know more about how our onBoarding process stands out from the rest? Check out our Insights page to learn more.

Uncompromising service is our foundational core value.
Find out how we define 

Uncompromising Service